Privacy Policy 1bet4d — Our Commitment to Protecting Your Data

01 Personal Information We Collect

To provide safe and responsible Sports Betting and online casino services, 1bet4d needs to collect certain categories of information from our members. The following are the types of data we collect:

1bet4d only collects information that is strictly necessary for the stated purposes. We do not collect unnecessary sensitive data such as medical information, religious beliefs or the political views of our members.

02 How We Use Your Information

All information collected by 1bet4d is used solely for legitimate, clearly stated purposes. The following are the primary purposes for which your personal data is used on the 1bet4d platform:

1bet4d does not use your personal data for any purpose not listed above without first obtaining additional consent from you. If you have previously given consent to receive marketing communications from 1bet4d, you may withdraw that consent at any time by contacting our support team or through your account settings.

03 Information Sharing & Disclosure

1bet4d does not sell, rent, or trade members' personal information to third parties for their own marketing purposes. However, in the course of delivering our services, there are specific circumstances where your personal data may be shared with selected parties:

• Payment service providers — When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u or CIMB Clicks), Boost or ShopeePay, the necessary transaction information is shared with the relevant provider to process your payment. These providers maintain their own privacy policies and are subject to applicable data protection laws.
• Technology service providers — 1bet4d works with trusted third-party technology providers for server hosting, data processing and platform analytics. Their access to user data is limited strictly to what is necessary to carry out technical functions, and is subject to strict confidentiality agreements with 1bet4d.
• Legal authorities — 1bet4d will disclose the necessary information to competent legal authorities if we are required to do so by a court order, legal process or valid compliance obligation. We will not disclose more than what is required in such circumstances.
• Industry regulatory body — As a responsibly operated betting platform, 1bet4d may be required to share certain information with relevant regulatory bodies in the context of official audits or investigations.

In all data sharing situations described above, 1bet4d ensures that the receiving parties have adequate data protection measures in place and that data is used solely for the stated purposes. We do not permit any third party to use your personal data for their own marketing or commercial purposes.

04 Security & Data Protection

Protecting the personal data and financial information of 1bet4d members is a core responsibility we take seriously. We implement multiple layers of technical protection and operational procedures to keep your data secure at all times:

• 256-bit SSL Encryption on all communications between users' devices and 1bet4d servers — the same standard used by major banking institutions in Malaysia.
• Two-factor authentication (2FA) available for all accounts as an additional layer of security alongside your password.
• 24/7 Security Monitoring by the 1bet4d technical team to detect and address any suspicious activity or potential intrusions in real time.
• Strict internal access controls — only 1bet4d staff with a legitimate business need are permitted to access user data, and all access is logged and audited on a regular basis.
• Penetration testing periodically by independent third-party security experts to identify and address any vulnerabilities in the 1bet4d system before they can be exploited.
• Encrypted data storage — all sensitive data stored in 1bet4d's databases, including passwords and financial details, is stored in encrypted format.

While 1bet4d implements comprehensive security measures, no online system can be guaranteed 100% safe from all cyber threats. That's why your role matters too — protect your account by using a strong password, enabling 2FA, and reporting any suspicious activity to the 1bet4d support team immediately.

05 Cookies & Tracking Technologies

1bet4d uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small files stored on your device when you visit the 1bet4d website. The following are the types of cookies we use:

• Necessary Cookies — These cookies are essential for the core functions of the 1bet4d platform, such as secure login, session management, and security. Without them, the platform cannot operate properly. These cookies cannot be declined if you wish to use 1bet4d.
• Performance Cookies — These cookies collect anonymous information about how users interact with the 1bet4d platform, such as the most frequently visited pages and time spent on each section. This data helps us improve the platform's design and performance.
• Functional Cookies — These cookies allow the 1bet4d platform to remember your preferences, such as language, display settings and last login, to deliver a more personalised experience.
• Analytics Cookies — We use analytics tools to understand overall platform usage trends. This data is used in aggregate and anonymised form solely for the purpose of improving 1bet4d services.

You can manage and delete cookies through your web browser settings. However, disabling or blocking certain cookies may affect the functionality of some parts of the 1bet4d platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.

06 Your Rights as a 1bet4d User

As a 1bet4d member, you have several rights regarding the personal data we hold about you. We are committed to making it straightforward for you to exercise these rights:

To exercise any of the rights above, please contact the 1bet4d support team via live chat on the platform or by email at support@1bet4d.com. We will verify your identity before processing any privacy-related request to ensure the security of your data.

07 Data Retention Period

1bet4d retains members' personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. The following are general guidelines for data retention periods at 1bet4d:

• Active account data — Retained for as long as your account remains active with 1bet4d, and for a minimum period following account closure as required by law.
• Financial transaction records — Deposit, withdrawal and betting history in MYR is retained for the minimum period required by financial compliance and audit obligations.
• Security log data — Access logs and security activity are retained for a defined period for investigation and digital forensics purposes if required.
• Customer support communication records — Correspondence with the 1bet4d support team is retained to ensure service continuity and dispute resolution.

Once the defined retention period has ended, your personal data will be securely deleted or anonymised. In cases where data must be retained longer for specific legal reasons, that data will be isolated and access to it restricted solely to what is legally required.

08 Children's Privacy & Age Restrictions

The 1bet4d platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that personal data of a minor has been collected without valid consent, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes that your underage child has registered for or used the 1bet4d platform, please contact us immediately at support@1bet4d.com so that we can take the appropriate action without delay.

09 Privacy Policy Changes & Contact Us

1bet4d reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with a revised "Last updated" date. For significant changes that affect how we use your personal data, we will endeavour to notify you via an in-platform notification or by email to the address registered with your 1bet4d account.

Your continued use of the 1bet4d platform after any Privacy Policy changes take effect will be considered your acceptance of the updated policy. We therefore encourage you to review this page periodically to stay informed about how we handle your personal data.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way 1bet4d handles your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the 1bet4d platform
• Email: support@1bet4d.com — we aim to respond within 24 business hours

For complaints that cannot be resolved through our support channels, you have the right to refer the matter to the relevant data protection authority.